Cancellation & refund policy

Event tickets

Each event shows its organizer’s refund policy on the event page before you pay. The options are:

• Non-refundable — tickets cannot be cancelled.
• Full refund up to 24 or 72 hours before the event starts.
• 50% refund up to 24 hours before the event starts.

You can cancel from My tickets. Eligible refunds are initiated immediately to your original payment method and usually reach you in 5–7 working days.

Event cancelled or rescheduled

If an organizer cancels an event, you receive a full refund automatically. If it is rescheduled, you can keep your ticket or request a full refund.

Payment issues

If money was debited but your booking did not confirm (for example, the seats sold out while you were paying), we refund the full amount automatically.

Services

Service requests are free to send. Payment for services is made directly to the provider after the job; Vizag Locals does not collect it in this release.

Contact

Refund questions: support@thevizaglocals.com with your booking reference.